Privacy policy

When you use GUTAN services, we may collect the following information:

• Personal information: full name, phone number, email, shipping address.
• Order information: products purchased, transaction history.
• Technical information: IP address, browser, device, access time.
• Communications via Zalo related to your orders (if any).

Information collected is used to:

• Process and confirm orders.
• Contact for advice and order status updates.
• Improve user experience on the website.
• Send promotions and product news (only if subscribed).
• Comply with legal obligations.

GUTAN applies reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. We do not sell, rent, or share personal information with third parties for commercial purposes.

Information is shared with shipping partners (J&T, GHN) only as needed for delivery.

The website uses cookies to improve user experience. See Cookie policy for more details.

You have the right to:

• Request access to or correction of your personal information.
• Request deletion of personal information (subject to legal limits).
• Unsubscribe from marketing emails at any time.
• File complaints about how your data is processed.

GUTAN may update this policy over time. The last updated date is shown at the top. We will notify significant changes via email or website notice.

For data privacy questions, please contact: Zalo 0355748573 or email support@gutan.vn